Yes. Grade B devices are 100% functional and have not been refurbished. They show visible scratches or marks from use but have no cracked or chipped glass. Grade B is the right choice when cosmetic condition matters less than verified functionality.
Quality Guide
How we grade every product before it reaches you
At a glance
| Grade | Functionality | Cosmetics | Packaging |
|---|---|---|---|
| NEW | 100% | Perfect | Original box & accessories |
| A | 100% | Excellent - micro-scratches only | Generic / no original box |
| B | 100% | Fair - visible marks, no cracked glass | Generic / no original box |
| C | Varies | Poor - may include broken screens | May be missing |
| REF | 100% | A / B / AB — no cracked glass | May be missing |
| MIX | Varies (Untested) | Mixed (New to C) | Varies |
Grade definitions
Brand New
Device has never been used. Comes in original manufacturer packaging with all accessories included.
Grade A
Excellent condition with very few signs of use. May have very slight micro-scratches visible only when seen in reflected light.
Grade B
Fully functional, not refurbished — only used. Has scratches or marks visible on the body. No cracked or chipped glass.
Grade C
Non-functional goods requiring technician work, or suitable for spare parts. Some units may have broken screens. May ship without packaging or accessories.
Refurbished
Fully functional, professionally refurbished. Cosmetic condition ranges from A to B — no cracked or chipped glass. Full details in the product offer.
Mixed Returns
Untested customer returns. Pallets contain a mix of Brand New, Grade A, Grade B, and Grade C items. Perfect for resellers who sort and repair.
Want to learn more about wholesale gradings?
Read our comprehensive blog post detailing the differences between Brand New, Grade A, B, and C liquidation inventory.
Read the blog postFrequently asked questions
Common questions about our grading system and what to expect when ordering.
Are Grade B devices fully functional?
Do refurbished devices come with a warranty?
Refurbished devices have been professionally serviced and are 100% functional. Warranty terms vary by offer — full details are listed in each product's demand offer. Contact our team if you need specifics before placing a bulk order.
What accessories and packaging are included with Grade C products?
Grade C products may ship without original packaging or accessories. Each item's contents are specified in its product listing. Some Grade C devices require minor technician work; others are supplied for spare parts. Always check the offer details before ordering.
Can I request mixed grades in a single bulk order?
Yes. We regularly fulfil mixed-grade bulk orders. Contact our wholesale team with your target quantity, preferred grade mix, and category — we'll provide a tailored offer.
What should I expect from a Mix Returns pallet?
Mix Returns pallets consist of raw, untested customer returns. They contain a mix of products in various conditions (from Brand New items to Grade C and non-functional goods). Since these pallets are sold raw and untested, they are ideal for wholesale buyers who specialize in sorting, grading, and repairing electronics or consumer goods.
Browse our graded inventory
Every product in our catalogue is graded before listing. Search by grade, brand, and category — or contact our wholesale team for a tailored offer.